Privacy Policy
Last updated: December 26, 2025
Welcome to PandaBite AI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
1. Information We Collect
1.1 Personal Information
When you create an account or use PandaBite AI, we may collect:
- Account Information: Email address, username, and password
- Profile Information: Age, gender, height, weight, and activity level (optional, for personalized recommendations)
- Health Goals: Calorie targets, macro goals, and dietary preferences
- Allergen Information: Food allergies and sensitivities you choose to disclose
1.2 Usage Data
We automatically collect certain information when you use the app:
- Food Logs: Foods you log, including photos, nutrition data, and timestamps
- Scan Data: Barcode scans and nutrition label scans
- App Usage: Features used, session duration, and interaction patterns
- Device Information: Device type, operating system, and unique device identifiers
1.3 Camera and Photo Access
PandaBite AI requires camera access to:
- Scan barcodes on food products
- Capture photos of meals for AI analysis
- Scan nutrition labels on food packaging
Photos are processed to extract nutrition information and are stored securely. You can delete your photos at any time.
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain the PandaBite AI service
- Analyze food photos using AI to estimate nutrition content
- Calculate health scores and provide personalized recommendations
- Display allergen warnings based on your preferences
- Track your nutrition progress over time
- Send notifications and reminders (with your permission)
- Improve our AI models and service quality
- Respond to your inquiries and provide customer support
3. Data Storage and Security
Your data is stored securely using industry-standard practices:
- Cloud Storage: We use Supabase, a secure cloud platform, to store your data
- Encryption: All data is encrypted in transit (HTTPS/TLS) and at rest
- Access Controls: Row-level security ensures you can only access your own data
- Authentication: Secure authentication protects your account
4. Third-Party Services
We use the following third-party services:
- OpenAI (GPT-4): For AI-powered food analysis. Food photos are sent to OpenAI's API for processing. OpenAI's privacy policy applies to this processing.
- Open Food Facts: A free, open database for barcode product lookups. No personal data is shared with Open Food Facts.
- Supabase: For authentication and database services.
- Expo: For app development and push notifications.
5. Data Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With third-party services that help us operate the app (as listed above)
- Legal Requirements: If required by law or to protect our legal rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: For any other purpose with your explicit consent
6. Your Rights and Choices
You have the following rights regarding your data:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Export: Export your food logs and nutrition data in JSON format
- Opt-Out: Disable notifications and certain data collection features
To exercise these rights, please contact us at privacy@pandabite.app.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You can delete your account at any time, which will remove your personal data from our systems within 30 days.
8. Children's Privacy
PandaBite AI is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@pandabite.app
- Support: support@pandabite.app